2EZ Automotive Terms of Service Agreement

Effective Date: 11/2024

Welcome to 2EZ Automotive! Please read the following Terms of Service (“Agreement”) carefully before using our services. By authorizing us to perform automotive repair or related services, you (“Customer”) agree to the following terms and conditions.

1. Authorization to Perform Work

By submitting your vehicle to 2EZ Automotive for repair or service, you authorize 2EZ Automotive to inspect, diagnose, and perform necessary repairs, maintenance, or services as deemed appropriate. You also grant us permission to operate and drive your vehicle for purposes of testing or evaluating the repair work, moving the vehicle within our premises and driving to external facilities as needed.

2. Estimates and Payments

The estimate for services provided by 2EZ Automotive is subject to change based on the findings upon further inspection of your vehicle. If additional repairs are necessary or if the scope of work changes, we will notify you and obtain your authorization before proceeding with any additional work or charges.

• Written Estimates: We will provide an estimate of the costs for labor, parts, and services. However, actual costs may vary depending on the complexity of the repair or any unforeseen issues discovered during the repair process

• Payment: Payment is due upon completion of the services or repairs, unless otherwise agreed upon in writing. We accept most credit cards and cash. Checks may be accepted at the discretion of 2EZ Automotive.

3. Customer’s Responsibilities

The Customer is responsible for providing accurate information about the vehicle, including any known issues or conditions. It is also the Customer’s responsibility to ensure that the vehicle is in a safe condition for us to perform work. If you wish to remove any personal items from the vehicle, please do so before leaving it with us. 2EZ Automotive is not responsible for any personal items left inside the vehicle.

4. Disclaimers for Damages, Lost or Stolen Items

• Vehicle Damage: While 2EZ Automotive takes great care in handling your vehicle, we are not liable for any damages.

• Lost or Stolen Items: 2EZ Automotive is not responsible for any lost, stolen, or damaged personal items left in the vehicle while in our possession. We strongly recommend that you remove any valuables from the vehicle prior to leaving it with us.

5. Limited Warranty

2EZ Automotive offers a limited warranty on parts and labor for repairs performed. Our liability for defective parts or work is limited to the warranty provided and does not include any consequential or incidental damages. This warranty does not cover damage due to misuse, neglect, accidents, or modifications made after the services. The terms of this warranty are as follows:

• Parts: Warranty on parts is provided by the manufacturer and varies depending on the part.

• Labor: Labor warranty covers the workmanship of the repairs performed and is valid for 12 months or 12,000 miles, whichever comes first.

6. Liability Disclaimer

2EZ Automotive will exercise reasonable care in performing all services. However, the company is not liable for:

• Pre-existing Conditions: Damage resulting from existing conditions prior to service.

• Unrelated Issues: Any issues not related to the specific repairs performed.

• Vehicle Modifications: Damage caused by modifications or repairs performed by the customer or other service providers.

• No Guarantee of Specific Results: 2EZ Automotive makes no guarantees regarding the outcome of repairs or the specific performance of parts. The nature of automotive repair can involve unforeseen complications, and we will communicate any such issues with you promptly.

• Customer Liability: The Customer agrees to hold 2EZ Automotive harmless for any direct, indirect, incidental, or consequential damages, including but not limited to, any costs, losses, or damages arising from delays, vehicle breakdowns, or failure to perform.

7. Authorization for Towing (If Applicable)

In cases where a vehicle needs to be towed to 2EZ Automotive for repair, you authorize us to arrange for the towing service at your expense. Towing charges, if applicable, will be added to your final bill.

8. Right to Refuse Service

2EZ Automotive reserves the right to refuse service to any customer for reasons including, but not limited to:

• Inappropriate or abusive behavior towards staff.

• Non-compliance with these terms of service.

• Failure to settle outstanding invoices.

9. Changes to Terms of Service

2EZ Automotive reserves the right to modify these terms at any time. Any changes to these terms will be effective upon posting on our website or providing written notice to you.

10. Governing Law

This Agreement is governed by the laws of Georgia, and any disputes arising from this Agreement shall be resolved in the courts of Glynn county, GA.

11. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12. Acceptance of Terms

This Agreement constitutes the entire understanding between the Customer and 2EZ Automotive and supersedes any prior or contemporaneous oral or written agreements, representations, or understandings.

By authorizing work to be performed, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Terms of Service Agreement.